Refund policy
Customized Products
Returns are not accepted on customized products, except for manufacturing defects.
Standard Products
You can request a return within 14 days of delivery, with shipping costs paid by the customer.
Return Procedure
Email [email protected] with a photo and description of the problem.
Refunds
Refunds will be processed within 5 business days of receipt of the returned item, if compliant.
Returns are not accepted on customized products, except for manufacturing defects.
Standard Products
You can request a return within 14 days of delivery, with shipping costs paid by the customer.
Return Procedure
Email [email protected] with a photo and description of the problem.
Refunds
Refunds will be processed within 5 business days of receipt of the returned item, if compliant.